GENERAL:

1. If you place an order electronically through the website you are using, you are deemed to have accepted the pre-information form and distance sales contract provided to you.

2. Buyers are subject to the provisions of the Law on Protection of Consumers No. 6502 and Distance Selling Regulation (OG: 27.11.2014/29188) and other applicable laws regarding the sale and delivery of the product they have purchased through the website.

3. Shipping costs, which are the delivery fees of the product, shall be paid by the buyers.

4. Each purchased product will be delivered to the person and/or organization indicated by the Buyer at the address within the legal period of 30 days. If the product is not delivered within this period, the Buyers may terminate the contract.

5. The purchased product must be delivered complete, in accordance with the specifications stated in the order, and accompanied by any applicable documents such as a warranty certificate or user manual.

6. If it becomes impossible to sell the purchased product, the seller must notify the buyer in writing within 3 days of learning about this situation. Within 14 days, the total price must be refunded to the buyer.

IF THE PRICE OF THE PRODUCT PURCHASED IS NOT PAYABLE:

7. If the Buyer does not pay the price of the purchased product or cancels it in the bank records, the Seller’s obligation to deliver the product ends.

SHOPPING MADE WITH THE UNAUTHORIZED USE OF CREDIT CARD:

8. After the product is delivered, if it is determined that the credit card to which the buyer has paid is used unfairly by unauthorized persons and the price of the sold product is not paid to the Seller by the relevant bank or financial institution, the Buyer shall return the product subject to the contract within 3 days at the SELLER’s expense. It must be returned to the SELLER.

IF THE PRODUCT CANNOT BE DELIVERED WITHIN THE TIME FOR UNPROSECTED REASONS:

9. If force majeure occurs that the Seller cannot foresee and the product cannot be delivered on time, the Buyer is notified. The buyer may request the cancellation of the order, the replacement of the product with a similar product or the delay of delivery until the obstacle is removed. If the buyer cancels the order; If he has made the payment in cash, this fee will be paid to him in cash within 14 days from the date of cancellation. If the buyer has made the payment by credit card and cancels it, the product price will be returned to the bank within 14 days from this cancellation, but it is possible that the bank will transfer it to the buyer’s account within 2-3 weeks.

BUYER’S OBLIGATION TO CHECK THE PRODUCT:

10. The buyer will inspect the contracted goods/services before receiving them; dented, broken, torn packaging, etc. damaged and defective goods / services will not be received from the cargo company. The received goods/services shall be deemed to be undamaged and intact. The BUYER has to carefully protect the goods/services after delivery. If the right of withdrawal is to be used, the goods/services should not be used. Invoice must be returned along with the product.

11. Company

Name/Title: Mezopotamia Textile Industry and Trade Limited Company.
ADRES:2E Wolseley Road London United Kingdom
Post Code: N8 8RP
EPOSTA: mezopotamiax@gmail.com
TEL: +44 7407 725857

DURATION OF THE RIGHT OF WITHDRAWAL:

12. If the buyer has purchased a service, this 14-day period starts from the date of signing the contract. Before the expiry of the right of withdrawal, the right of withdrawal cannot be exercised in service contracts where the performance of the service has started with the approval of the consumer.

13. The costs arising from the use of the right of withdrawal belong to the SELLER.

14. In order to exercise the right of withdrawal, the SELLER must be notified in writing by registered mail, fax or e-mail within 14 (fourteen) days and the product has not been used within the framework of the provisions of the “Products for which the Right of Withdrawal cannot be exercised” in this contract.

USE OF THE RIGHT OF WITHDRAWAL:

15. The invoice of the product delivered to the 3rd person or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent with the return invoice issued by the institution when returning it. Order returns whose invoices are issued on behalf of the institutions cannot be completed unless a RETURN INVOICE is issued.)

16. The return form must be delivered with the box and packaging of the products to be returned, along with any standard accessories, complete and undamaged.

RETURN CONDITIONS:

17. The SELLER is obliged to refund the total price and return the documents that put the BUYER under debt within 10 days from the receipt of the withdrawal notification and to take back the product within 20 days.

18. If there is a decrease in the value of the goods due to a reason caused by the BUYER or if return is impossible, the BUYER is responsible for compensating the SELLER’s damages in proportion to their fault. However, the BUYER is not responsible for any changes or deterioration that may occur due to the proper use of the goods or products during the right of withdrawal period.

19. If the right of withdrawal is exercised and the total amount falls below the limit set for the campaign, the discount amount used within the scope of the campaign will be cancelled.

PRODUCTS THAT CANNOT BE USED WITH THE RIGHT OF WITHDRAWAL:

20. Underwear, swimwear and bikini bottoms, make-up materials, disposable products, goods that are in danger of spoiling quickly or that are likely to expire, which are prepared in line with the BUYER’s request or clearly personal needs and are not suitable for return, are delivered to the BUYER. Products that are not suitable for return in terms of health and hygiene if their packaging is opened by the BUYER after delivery, products that are mixed with other products after delivery and cannot be separated due to their nature, Goods related to periodicals such as newspapers and magazines, except those provided under the subscription agreement, Instant performance in electronic environment Services provided or intangible goods delivered instantly to the consumer, as well as audio or video recordings, books, digital content, software programs, data recording and data storage devices, computer consumables, cannot be returned as per the Regulation if their packaging has been opened by the BUYER. In addition, before the expiry of the right of withdrawal, it is not possible to exercise the right of withdrawal regarding the services that have been started with the approval of the consumer, in accordance with the Regulation.

STATUS OF DEFAULT AND LEGAL CONSEQUENCES

21. The BUYER accepts, declares and undertakes that he will pay interest and be liable to the bank within the framework of the credit card agreement between the cardholder bank and the bank in case of default in the case of making the payment transactions with a credit card. In this case, the relevant bank may take legal action; may claim the costs and attorney’s fees to arise from the BUYER, and in any case, in the event that the BUYER defaults due to its debt, the BUYER accepts that he will pay the damage and loss suffered by the SELLER due to the delayed performance of the debt..